Here at Continuink we like HP products and we have sold a great many of them. There have been some issues with the software they come bundled with however. The problem is that the setup program either freezes or crashes. Even if it appears that you have been successful you may find out at a later stage that the device does not behave as expected. Commonly the printer works but the scanner does not. Invariably this is caused by anti-virus and firewall software interfering with the setup process. HP software tends to install itself into computer memory addresses commonly frequented by spyware and viruses, and your security software does not trust it. To minimise the risk of failure, disconnect your computer from the internet and disable all your security software before you start. Then we recommend you watch the following video that shows you how to disable other programs that run in the background of your computer that can also create conflicts, before running the HP installer.
